Margaret Anderson is an associate member of the American Piano Technicians Guild. She has a BA from the University of Victoria. She started piano tuning and has been working as a piano tuner/technician since 2001. Margaret has attended seminars at the University of Western Ontario, at International Piano Technicians Guild Institutes, and at the Canadian Association of Piano Technicians Conventions.
She has collaborated with Jim teaching seminars in key frame rebuilding, string levelling and voicing. Margaret has been involved in many piano rebuilding projects including tuning and voicing, keyframe rebuilding, refelting, action rebuilding and structural rebuilding.
Jim is a Registered Piano Technician and member of the Piano Technicians Guild and Canadian Association of Piano Technicians. He is the head piano technician for the University of Victoria School of Music, the official harpsichord and fortepiano technician for the Early Music Society of the Islands and a consultant for Yamaha Canada.
Jim’s has taken courses at the C.F. Theodore Steinway Technical Institute in New York City and at their institutional teaching facility at Oberlin College in Ohio, at the Yamaha Piano Technology Academy in Hamamatsu (now Kakagawa) Japan, at UWO as part of the "Tune in to UWO" seminar as well as piano technology courses in Vienna and at the at the L. Bosendorfer Klavierfabrik GmbH in Weiner Neustadt, Austria. Jim has also taught seminars in piano technology in local, provincial and international chapters of the Piano Technicians Guild. Jim has also been published in the Piano Technicians Guild Journal.